Privacy and cookie statement
Through Physiocheck.us, personal data is collected and cookies are used. We respect the privacy of the visitors to our Website and ensure that the personal information you provide to us is processed in accordance with the applicable laws and regulations for the protection of personal data and is treated confidentially.
In our processing, we adhere to the requirements set by privacy legislation. This means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this through this privacy statement;
- we limit our collection of personal data to only the personal data necessary for legitimate purposes;
- we first ask for explicit permission to process your personal data in cases where your permission is required;
- we take appropriate security measures to protect your personal data and also demand this from parties that process personal data on our behalf;
- we respect your right to access, correct, move, restrict, or delete your personal data upon request.
This privacy and cookie statement may be expanded or changed in the future. We will notify you by placing an updated version of the privacy and cookie statement on the Website. We recommend consulting this privacy and cookie statement regularly to stay informed about these changes.
This privacy and cookie statement was last changed on 20-04-2020.
Purposes of data processing
We process your personal data for the following purposes:
- granting access to our Website;
- to establish your physical complaints;
- to find a suitable physiotherapist for you and possibly make an appointment with the physiotherapist(s) working at this practice;
- to enable you to ask a question to a physiotherapist;
- to contact us and/or give feedback through the contact form;
- to create an account for your practice at Physiocheck.us;
- to allow you to use our forum;
- to offer a personal exercise program.
We process your personal data if you have entered into or wish to enter into an agreement with us, we have your consent, or if we are allowed or required to do so by law. You can withdraw your consent at any time. This does not affect the lawfulness of the data processing before you withdrew your consent.
Use of personal data
We process the following categories of personal data for the purposes mentioned in this privacy and cookie statement:
- cookie ID;
- feedback you provided to Physiocheck.us;
- messages you posted on our forum;
- email address;
- gender;
- date of birth;
- the message you left in our contact form;
- login credentials;
- IP address;
- country of residence;
- age;
- medical data;
- contact details (and business details);
- language;
- telephone number;
- preferred day/time for an appointment;
- profession;
- company name.
Special personal data
Special personal data (medical data) is only processed after your explicit consent.
Retention periods
We do not retain your data longer than necessary to achieve the purposes mentioned in this privacy and cookie statement; or as long as we are legally required to retain the data.
- The data you send us via the contact form is retained for as long as necessary to fully process your question, request, or feedback.
- Your login credentials and messages on the forum are not retained longer than necessary to allow you and others to use the functionalities of the forum.
- Your medical data is only retained to connect you with a physiotherapist, submit a question to a physiotherapy practice, or support the physiotherapeutic examination and/or treatment. This data is deleted by us once the physiotherapist no longer needs it. The retention period is a maximum of three to six months.
Confidentiality & third-party disclosure
All data collected on this site, or obtained through our visitors, will be treated confidentially.
We will not disclose or provide personal data to third parties in any other way unless you have given (explicit) consent, it is necessary for the execution of an agreement we have with you, or we are allowed or required to do so by law. The information you provide will be handled with the utmost care.
When necessary to deliver our services, we may pass on your data to:
- IT service providers;
- Physitrack (if you sign up for an exercise program);
- physiotherapists and/or physiotherapy practices.
Security
We take appropriate security measures to limit misuse of, and unauthorized access to, your personal data. We ensure that only the necessary persons have access to your data, access to your personal data is shielded, and our security measures are regularly checked. We implement the following security measures:
- logical access control using strong passwords;
- physical measures for access security;
- automatic logging of all actions concerning personal data;
- encryption of stored digital files containing personal data;
- technical access control to access the account environment through 'Google reCAPTCHA';
- organizational measures for access security;
- security of network connections via Secure Socket Layer (SSL) technology;
- purpose-bound access restrictions.
Cookies
Cookies are small data files that can be stored on or read from the device (including a PC, tablet, or smartphone) of the website visitor when visiting a website. This is done through the web browser on the device.
Click here to change the cookie settings
On our Website, cookies or similar technologies are used, whereby information is stored on or read from the device (for convenience, all such techniques are further referred to as 'cookies' here), to:
- enable the functionalities of the Website and protect the Website (technical or functional cookies);
- analyze the use of the Website and, based on that, improve the Website (analytics cookies);
- make the internet offer more interesting for you by displaying advertisements that match your interests (advertisement cookies).
Note: the privacy policy of third parties may change regularly.
Technical or functional cookies
Some cookies ensure that certain parts of the Website function properly and that your user preferences remain known. For example, cookies can be used to correctly render fonts, remember your session on the web server so you can view the Website, or remember a search term you searched for within the Website or a chosen filter.
For the forum, we use the phpBB forum system. That system uses a number of cookies necessary for the functioning and security of the forum.
Analytics cookies
This Website uses Google Analytics cookies, so Google can provide us with insight into how our Website is used, provide us with reports about the Website, and offer us information about the effectiveness of our campaigns. The information obtained in this manner, including a part of your computer's address (IP address), is transferred to Google and stored by Google on servers in the United States. We have concluded a processor agreement with Google in which agreements are made about handling the collected data. In this agreement, we have not allowed Google to use the obtained information for other Google services. However, Google can provide information to third parties if Google is legally required to do so, or to the extent that these third parties process the information on behalf of Google. We have no further influence on this. More information about data processing by Google Analytics can be found in the Google Privacy Policy.
Advertisement cookies
Through the cookies, you, as a Website visitor, are assigned a unique cookie ID, so that, among other things, you do not receive the same advertisement multiple times. Since these cookies are classified as tracking cookies, we ask for your consent to place them.
The following advertisement cookies are placed:
- Doubleclick;
- Facebook Connect;
- Google Adsense;
- Google Ad Exchange;
- Google Publisher Tags;
- Google Safeframe.
The relevant parties are located in the United States. The companies are Privacy Shield-certified, which means that the transfer of personal data to these parties outside of the EU is allowed.
Deleting cookies
Most cookies have an expiration date. This means that they automatically expire after a certain period and no longer register data of your Website visit. You can also choose to manually delete the cookies before the expiration date has passed. For more information about this, you can refer to your browser's manual.
We have no control over what the providers of the above applications do with the cookies themselves. For more information about these applications and how they handle cookies, see the privacy statements of these parties (note: these may change regularly).
Third-party websites
This privacy and cookie statement does not apply to third-party websites that are linked to our Website through web links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using them.
Rights of data subjects
If you have provided personal data to us, you can send us a request to access, modify, move, or delete this data. You also have the right to object to processing or to request a restriction of processing. You can submit this request through the contact details at the bottom of this privacy and cookie statement.
Changes to this privacy and cookie statement
Physiocheck.us reserves the right to change this privacy and cookie statement. Changes will be published on our Website. Therefore, check this privacy and cookie statement regularly to stay informed about potential changes.
Data Protection Authority
Of course, we are also happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you have the right to file a complaint with the Data Protection Authority regarding our processing of your personal data. You can contact the Data Protection Authority for this purpose.
Contact
If, after reading this privacy and cookie statement, you have any questions and/or comments, you can contact us via the contact details below.
Physiocheck.us
Legstraat 1C
4861 RK Chaam (NL)